What to do When 911 Goes Down in New Mexico
November 19, 2025
When 911 Goes Down in New Mexico
911 has long been a reliable source for people in emergency situations, but what happens if their computer systems go down or their phone lines aren’t in service? If you live in New Mexico, there are ways to ensure you get emergency services, even if 911 isn’t operating. This article explores what you can do if 911 services are down in New Mexico, when you should call 911, and what you should do if you were injured due to someone else’s negligence.
In The Article
When to call 911 in New Mexico
Depending on your situation, there are a lot of different ways that 911 services can help you in New Mexico.
Medical Emergencies
Medical emergencies can include things from severe chest pains to uncontrollable bleeding. Other medical emergencies that warrant calling 911 include:
- Suspected concussion
- Suspected head trauma
- Neck and spinal cord injuries
- Difficulty breathing
- Seizure
- Stroke
- Poisoning
Getting injured due to someone else’s negligence can be overwhelming. After the initial emergency is handled by emergency services, the fight isn’t over. If you or someone you know has been injured, and it was someone else’s fault, contact Ron Bell Injury Lawyers to get a free case evaluation. We’re ready to take your call: 898-BELL.
When You’re Unsure
If you feel as though you’re in an emergency situation but aren’t sure if it warrants a call to 911, make the call.
When Not to Call 911
It is not necessary to call 911 to report a crime that doesn’t need an immediate response, like a stolen bicycle, so long as no one was injured in the theft. You also should avoid calling 911 to report loud music, vehicles, or animals. In those situations, use the non-emergency line for your local enforcement officers.
You also don’t need to call 911 to report traffic signal outages; use the non-emergency number for your area. See when to call 911 for more information.
Emergency Phone Numbers for Albuquerque, New Mexico
If you live in Albuquerque, the emergency number is 911. However, if 911 is not operating properly or you can’t get through, there are other numbers you can call for different purposes.
According to the City of Albuquerque, dialing 242-COPS is the number to report car accidents without injuries, burglaries, vandalism, theft, loud parties, suspicious activity, and fraud. You can call 311 to report loud animal noises, illegal fireworks, abandoned vehicles, and more.
If you call one of these numbers because 911 is not working, be sure to tell the dispatcher immediately that there is an emergency and you are unable to reach 911.
When 911 Goes Down for New Mexico Residents
If you don’t live in Albuquerque and you can’t get through to 911 in an emergency situation, contact your local police department by dialing their non-emergency number. Tell them you have an emergency and are unable to connect with 911 dispatchers.
If You’ve Been Injured in New Mexico
Getting injured due to someone else’s negligence can be overwhelming. After the initial emergency is handled by emergency services, the fight isn’t over. If you or someone you know has been injured because of someone else’s fault, contact Ron Bell Injury Lawyers to get a free case evaluation. We’re ready to take your call:
